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Privacy Policy

Your privacy is our concern! Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers.


Orangescrum, a product of Andolasoft Inc, committed to protect the privacy of our customers. This Privacy Policy outlines what information we collect and how we may use it on
www.orangescrum.com.

What do we collect?

  • We collect two types of information regarding our visitors and users:
    • Personal Information - It mainly consists of user contact details such as (name, email ids, phone number) and billing details (billing address,payment method, transaction details).
    • Non-Personal Information - These are more technical in nature and refer to usage information, scroll & click history, session activity recording,browsing & device data, browser and operating system, referrer,exit page and date/time stamp etc.

Why do we collect?

  • We collect the above stated information in order to provide interruption free services and continuously make and release necessary improvements for our users. The information helps us to
    • Proactively identify user difficulties and hiccups if any in our service/product offering.
    • Provide top-notch continuous customer support.
    • Monitor performance of our service and provide seamless experience to our customers.
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  • We will not sell, rent, or trade your Personally Identifiable Information with other parties. We may share your information with Authorized Third Party Service Providers as set forth herein. We provide services and products through third parties. These "Third Party Service Providers" perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Third Party Service Providers to fulfill orders, deliver packages, send postal or email, administer contests or sweepstakes, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Website and the Service, troubleshoot, and provide customer service. We may also collect personal information from individuals and companies ("Affiliates") with whom we have business relationships and may share your information with Third Party Service Providers to accomplish our administrative tasks. For example, when you order a service, we release your credit card information to the card-issuing bank to confirm payment for the service and, if applicable, release your address to the delivery service to deliver the service. Likewise, we may release an Affiliate's information to our bank to send out a payment. We encourage Third Party Service Providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.
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  • We may re-market your information. Re-marketing is a way for us to connect with users, based upon your past interactions with the Website or an Integrated Website. This information is used only for re-marketing purposes and will not be used for any other purpose.
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  • We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers, and as otherwise provided in our Terms of Service. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with Third Party Advertisers or Third Party Advertising Companies and other parties as provided below:
    • We use Third Party Advertising Companies to serve ads when you visit our Website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you.
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  • We also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website, provide the Service, and constantly improve its quality. We may also publish or sell this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users and users of Integrated Websites. Such data is collected on our behalf, and is owned and used by us.

Security

  • When you enter sensitive information, such as credit card number on our registration form, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
  • No method of transmission over the Internet, or method of electronic storage, is 100% secure. We strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at support@orangescrum.com.

Cookies

  • Orangescrum uses a technology called "cookies" to store session information. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Orangescrum may set and access Orangescrum cookies on your computer, cookies are required to use the Orangescrum service. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
  • Third Party Cookies

    • The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site.

Data Storage

Orangescrum uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Orangescrum. Although Andolasoft owns the code, databases, and all rights to the Orangescrum application, you retain all rights to your data.

Disclosure

Orangescrum reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Blog

If you use the blog on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs.

Customer Testimonials

We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.

Changes in this Privacy Statement

Orangescrum may periodically update this Privacy Policy. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.


Note: All the third party applications we use and the partners we share user information with are GDPR compliance. We don't sale users personal information with any party for any kind of promotional and transactional activities. Users are allowed to change/edit or remove/delete their contact information at any given point of time.


If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at support@orangescrum.com.



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