--- title: "Work Management Software | Orangescrum" description: "For the requests, tasks, and recurring work that never becomes a formal project. Capture it, repeat it, filter it, and see the load at a glance." canonical: https://www.orangescrum.com/work-management-software --- # Work Management Software | Orangescrum > For the complete documentation index, see [llms.txt](https://www.orangescrum.com/llms.txt). [Home](/) / [Features](/features) / Work Management Software Work management software # Work Management for Everything _That Is Not a Project_ Most work is not a project with a charter and a deadline. It is requests, small jobs, and things that repeat. Capture it, assign it, and see it, without inventing a project for each one. Available in[Cloud](/pricing "Cloud - included")[Self-Hosted](/self-hosted "Self-Hosted - included")[Open Source](/open-source/free-download "Open Source - included") [Start Free Trial →](/sign-up?utm_source=website&utm_medium=feature&utm_content=work-management-software)[Book a Demo](https://calendly.com/orangescrum) Free forever plan · No credit card required · Set up in minutes ## What is work management software? Work management software organises the everyday work a team does, including requests from other teams, recurring jobs, and small tasks that never justify a full project plan. Orangescrum handles it with the same tasks, boards, and views used for projects, so nothing needs a separate tool: work is captured in one place, given an owner and a date, repeated automatically where it repeats, and visible to everyone who needs it. The problem ## Why everyday work _goes missing_ Requests arrive everywhere Chat, email, and hallway conversations, so half of them are never written down. ✓ One place work is captured, whoever asked. Recurring work is remembered, not tracked The monthly report exists only in someone's head until it is late. ✓ Recurring tasks that create themselves. No view of the total Each person knows their own load and nobody knows the team's. ✓ One view across every project and request. What you get ## One place for _all the work_ Grouped by what actually happens to a piece of work: capturing it, breaking it down, making it repeat, seeing your own, finding anything, moving a lot at once, telling people, and reading the load. 01Capture - ### Anything becomes a task A request turns into a task with an owner, a start and due date, a priority, and a status from your own workflow. - ### Type and label it Give the work a type such as request, maintenance, or research, and as many labels as you need to sort it later. - ### Your own fields Add the data points your process needs, such as requester, system, or reference. Available on Pro and above, and in Self-Hosted. - ### A backlog from a spreadsheet Upload CSV, XLS, or XLSX, let the columns be matched for you, preview the result, then confirm. Available on Pro and above, and in Self-Hosted. - ### Turn an email into work Rules can create a task from an incoming email, with a backfill for what arrived earlier. Available in Self-Hosted. 02Break down - ### Subtasks Split a job into subtasks up to three levels deep, so a large item becomes pieces somebody can start. - ### Checklists from templates Attach a grouped checklist built from a reusable template rather than retyping the same steps. - ### It cannot close half done A required checklist group can block a task from closing, and the tool says which items are missing. Available in Cloud and Self-Hosted. 03Repeat - ### Work that creates itself Repeat daily, weekly, monthly, or yearly, with an interval, chosen weekdays, and an end of never, after a count, or on a date. - ### Reminders on a task Set a reminder for yourself or for other people, so a due date is not the only prompt. - ### Rules that run for you When work is created or its status changes, assign it or notify somebody automatically. - ### A reason when a date moves When a due date changes, the person moving it picks a reason from a list you control, and it is kept. 04Yours - ### One list of what is yours Every person gets a view of everything assigned to them across every project, instead of checking each board. - ### To do, in progress, and done The personal work hub splits your work into what has not started, what is running, and what is finished. - ### The projects you touched Recent projects sit at the top of the hub, so you land where you were rather than in a list. - ### Today and what is next The hub separates work due today from what is coming, which is the honest version of a to do list. - ### Bookmarks and shortcuts Keep your own links on the dashboard, and pin the menus you use to the sidebar. 05Finding - ### Filter on anything Narrow by status, priority, type, assignee, label, task group, epic, and due date, in any combination. - ### Group the list Group by status, priority, assignee, task group, project, or due date, and collapse the groups you are not in. - ### Choose your columns Pick which columns the list shows so the view carries the fields your team actually reads. - ### Save the view Keep a filter set as a named view and reuse it, rather than rebuilding it every morning. - ### Ask a precise question A documented query language searches work items by field, including your own custom fields. Available in Self-Hosted. 06In bulk - ### Act on many at once Select a set of work and set a status, reassign it, change approval, archive it, or delete it together. - ### Move or copy elsewhere Send work to another project, or copy it, and decide what happens to the assignee. - ### Archive and restore Archive finished work to keep the queue clean, and bring it back when somebody needs it. Available in Cloud and Self-Hosted. - ### Get it out Export the list to CSV or PDF, with XML and Word formats added in the Self-Hosted edition. 07Telling - ### Comments on the work Discussion sits on the item it is about, with files attached to the comment itself. - ### Mention the right person Tag a colleague and they are notified and pulled into the thread, without a separate message. - ### Follow work you do not own Watch an item, mute it, add somebody else as a watcher, and get a digest of what changed. Available in Cloud and Self-Hosted. - ### Decide what reaches you Each person chooses which events email them, and can schedule a regular email report. 08Load - ### What the team is carrying Hours booked against each person's real capacity, day by day, across every project at once. Available on Premium and in Self-Hosted. - ### Who has room Find the people who can take more before you hand the next request out. Available on Premium and in Self-Hosted. - ### Everyone can be in the tool Unlimited users on every plan, so the people who raise work are not kept out to save money. How it works ## How work _gets handled_ 1 Capture it Anything that needs doing becomes a task, whoever asked and however they asked. 2 Assign and date it Give it an owner and a due date so it is somebody's, not everybody's. 3 Work the list Each person works from their own view. The board shows the team where things stand. 4 Review the load See what the team is actually carrying, and rebalance before it becomes a problem. Who it's for ## For teams with _constant incoming work_ Operations and business teams Requests and recurring work tracked properly. [Learn more →](/solutions/business-operations) Marketing teams Campaigns, content, and the endless small asks. [Learn more →](/solutions/marketing) HR and internal services Onboarding, cases, and process work that repeats. [Learn more →](/solutions/human-resource) Availability ## Which edition includes _what_ Orangescrum runs as managed cloud, self-hosted on your own servers, or as the open-source Community Edition. Here is exactly what each one includes. The core is in every edition. Workload views and watchers are tier gated. | Capability | CloudManaged SaaS | Self-HostedOn-premise / private cloud | Open SourceCommunity Edition | | Tasks, subtasks, and checklists | ✓ | ✓ | ✓ | | Recurring tasks and reminders | ✓ | ✓ | ✓ | | Personal work view and dashboard | ✓ | ✓ | ✓ | | Kanban board and calendar | ✓ | ✓ | ✓ | | Filters, grouping, and saved views | ✓ | ✓ | ✓ | | Mentions and comments | ✓ | ✓ | ✓ | | Automation rules on create or status change | Pro | ✓ | ✓ | | Custom fields | Pro | ✓ | ✗ | | Watchers and archive | ✓ | ✓ | ✗ | | Guided spreadsheet import | Pro | ✓ | ✗ | | Workload across the team | Premium | ✓ | ✗ | | Advanced query language | ✗ | ✓ | ✗ | Frequently asked questions ## Work management _FAQ_ ### What is the difference between work management and project management? A project has a start, an end, and a defined outcome. Work management covers everything else: requests, recurring jobs, and small tasks that never justify a project plan. Orangescrum does both, on the same tasks, so you do not need two tools. ### Do I need to create a project for every request? No. You can keep a single project as an intake queue for a team and work from the board, which suits operations, HR, and internal service teams better than creating a project per request. ### Can work repeat automatically? Yes. Recurring tasks repeat daily, weekly, monthly, or yearly, with an interval, specific weekdays, and an end that is never, after a number of occurrences, or on a date. That is in every edition, including the free Community Edition. ### Can the tool do some of the admin itself? Yes. Rules can fire when work is created or when its status changes, assigning it or notifying somebody, so routing a request does not depend on a person remembering. ### How do people see what is theirs? Every person has a view of everything assigned to them across every project, plus a personal work hub that splits it into to do, in progress, and done, with today's work separated from what is coming. ### Can I bring in a backlog we already have? Yes. Upload a CSV or Excel file and the columns are matched to the fields for you, with everything overridable, then you preview what will be created before confirming it. That wizard is on the Pro plan and above and in Self-Hosted. ### Can I change a lot of items at once? Yes. Select a set of work and set its status, reassign it, change its approval state, archive it, or delete it in one action, and you can move or copy work to another project. ### How do people find things later? Filter by status, priority, type, assignee, label, task group, epic, and due date, group the list, choose your columns, and save the result as a named view. The Self-Hosted edition adds a documented query language for precise questions. ### Is it in the free Community Edition? Yes, the core is. Tasks, subtasks, checklists, recurring tasks, reminders, automation rules, boards, the calendar, saved filters, mentions, and the personal work view are all in the free and open source edition. Custom fields, watchers, archive, and team workload views are in Cloud and Self-Hosted. ### How many people can use it? Unlimited, on every paid plan. That matters here more than anywhere, because work management only works when everyone who raises work can actually get into the tool. ### Can I see what the whole team is carrying? Yes. Workload views show hours booked against each person's real capacity, day by day and across every project, which is on the Premium plan and included in Self-Hosted. ## Get the everyday work visible Free 14 day trial, no credit card. Every plan includes unlimited users. [Start Free Trial →](/sign-up?utm_source=website&utm_medium=feature&utm_content=work-management-software_cta)[Book a Demo](https://calendly.com/orangescrum) ## Related capabilities [Task managementThe task layer in detail](/task-management)[Kanban boardSee work move](/kanban-board)[Workload managementWho is carrying too much](/workload-management-software)[TicketingRequests from outside the team](/ticketing-software)